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Veridian
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Correspondence

Chat is answered fastest. Email suits invoices and longer briefs.

Brokers online 9am to 11pm (GMT+6), every day of the week
After you write

What happens next

01

A broker reads it

Usually within minutes during desk hours — a person, not an auto-reply.

02

We confirm what is held

Availability, the settlement figure and a hand-over window, in the same thread.

03

You receive

After settlement, credentials and the hand-over note arrive in the channel you chose.

Write to the desk

Send a broker your brief

Fill in what you need and choose a channel. The message opens pre-written in WhatsApp or your email app, so nothing waits in a queue.

Best for invoices — opens your email app with your brief written.

A copy is kept for the desk, so your brief is never lost.

Before you write

Quick answers

  • Send the listing reference or your requirement on WhatsApp; a broker replies with availability and price.

  • Yes. Email the order details after settlement and a PDF invoice follows.

  • Buyers with a monthly cadence are placed on a standing rate — mention it to your broker.

  • Operations run from South Asia with custody accounts in the US, UK and EU.

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